Brockwood Services Privacy and Cookie Policy

Privacy Notice

Version 2 – (May 15th 2018 - Brockwood Services LLP)

Brockwood Services LLP collects data from visitors throughout the website experience. This is largely to provide interactive functionality that would otherwise be impossible without collecting the minimum amount of data. Some data is also used to analyse your experience anonymously to improve the website experience.

Brockwood Services LLP respects your privacy so we will not sell your data to third parties, allow any access to the data that isn’t necessary to honour any other contracts we have in place or store excessive amounts of data we no longer need.

Brockwood Services LLP will comply with the General Data Protection Regulation (GDPR) (EU May 25th 2018).

Definitions

Data Subject – any living person.

Third Party – another company who Brockwood Services LLP works with to provide services to the Data Subject.

Personally Identifiable Information – data belonging to the Data Subject that can be used to uniquely identify them.

Data Controller – any organisation that stores Personally Identifiable Information, E.g. Brockwood Services LLP.

Data Processor – any organisation that works on (processes) Personally Identifiable Information.

How we obtain your data

Brockwood Services LLP collects data from the Data Subject during the usage of this website. Some of that data may be Personally Identifiable Information. This may be entered into web forms or provided to the website by the browser (such as IP address).

Brockwood Services LLP may also obtain Personally Identifiable Information about the Data Subject from a Third Party as part of a contract to work with that data.

How we use your data

Brockwood Services LLP primarily uses data from the Data Subject either to serve a contract between Brockwood Services LLP and the Data Subject, or to provide necessary functionality on this website.

Brockwood Services LLP may also collect additional data to satisfy other legal requirements, such as is required for e-commerce.

Third Parties which have access to the data collected

Brockwood Services LLP works with several Third Parties to provide the service the Data Subject receives.

In all cases there is either an explicit contract in place between Brockwood Services LLP and the Third Party, Terms and Conditions or another legally binding relationship.

The data will likely be shared with:

Government Intellectual Property Offices both in the UK and Internationally – for the puroposes of protecting and/or defending Intellectual Property Rights.

Alphabet Inc (Google) – a suite of Google Tools is used by Brockwood Services LLP.

Intergage Ltd – website host/provider.

Mobile phones – our staff may enter your contact number into their phones for the purpose of a meeting and will then erase the number after the meeting.

Marketing

Brockwood Services LLP does not share your data with any Third Parties for marketing purposes unless the Data Subject has explicitly opted in.

Third Party Cookies

Brockwood Services LLP can largely operate without the use of third party cookies. However, in many cases third party cookies improve the website experience.

Brockwood Services LLP will not add social sharing buttons to the page unless the Data Subject has explicitly opted in to social cookies.

Brockwood Services LLP will not include any tracking systems unless the Data Subject has explicitly opted in to tracking cookies.

Brockwood Services LLP will allow Google Analytics to operate on this website in order to provide necessary anonymous analytical data. This may result in a small amount of Personally Identifiable Information being collected but this is only used as statistics and not for identification purposes.

Data Security and Storage

Brockwood Services LLP will store data for only as long as necessary to fulfil the purpose for which it was obtained. Some data may be held for longer if it is either held on other systems that have not been updated, in backup data that has not expired or because of another lawful basis.

Brockwood Services LLP takes security seriously and makes use of technology where feasible to secure data and protect against breaches.

Personal data protection principles

We adhere to the principles relating to processing of Personal Data set out in the GDPR (as follows) which require Personal Data to be:

(a)          processed lawfully, fairly and in a transparent manner (Lawfulness, Fairness and Transparency)

(b)          collected only for specified, explicit and legitimate purposes (Purpose Limitation)

(c)           adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed (Data Minimisation)

(d)          accurate and where necessary kept up to date (Accuracy)

(e)          not kept in a form which permits identification of Data Subjects for longer than is necessary for the purposes for which the data is processed (Storage Limitation)

(f)           processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage (Security, Integrity and Confidentiality)

(g)          not transferred to another country without appropriate safeguards being in place (Transfer Limitation)

(h)          made available to Data Subjects and Data Subjects allowed to exercise certain rights in relation to their Personal Data (Data Subject's Rights and Requests).

Data Subject's rights and requests

Data Subjects have rights when it comes to how Brockwood Services LLP handles their Personal Data. These include rights to:

Updates to our Privacy Notice

This Privacy Notice will be reviewed regularly and this page will be updated with changes.

Contacting the Data Protection Officer (DPO)

If you have any concerns about how Personally Identifiable Information is used by Brockwood Services LLP please contact the Data Protection Officer:  Clifford Sturt at or on 01489 877153

Our Use of Cookies

The Brockwood Services LLP website cookie

The Brockwood Services LLP website uses a “session cookie” to identify your browser “session” as you move between pages on the website and perform activities. The cookie is named c2brockwoodservices_eztnu4htxk1 and will last for 3 months.

The website cookie allows our website to recognise each subsequent request from your browser as being the same browser that made the initial request to our website.

By knowing that each subsequent request is related to the first, our website is able to track your actions as you move around the website and to provide interactive features. By analysing how our website is being used in general, we can improve the website experience for future visitors. Should you experience any problems in using our website, our website developers may be able to use this information to track down your specific “user journey” and investigate and fix any issues that might arise.

The cookie itself is a very small text file that is stored on your device (for example, your PC or your phone) by your web browser. It contains a simple text code that your browser sends back to our website each time you browse to a new page. This allows the website to look up your specific session and associate data for that session with your browser. The data itself is not stored in your cookie but on the server(s) operating the website.

Each page on our website is generated by a sophisticated Content Management System (CMS). This system provides a number of interactive features where your experience may be tailored according to your past activity on the website. Such features require the “session cookie” to operate.

The session cookie provides the ability for you to log on to our website using your unique user name (or e-mail address) and password.

Each page on our website may be tailored to you uniquely, based on your past activity on the website, for example to show your name.

The session cookie provides the means to remember your log on state and hence your discussion forum preferences, such as your nickname and the date of your last post.

The session cookie provides the means for you to take part in votes (or polls) on the website.

The session cookie provides the means to remember that you have submitted a form so that you are not asked to re-submit it.

The session cookie provides the means to remember which files you have requested to be sent to you by email and the date and time at which such requests were made.

The session cookie provides the means to remember whether you have ‘like’d our Facebook page.

As we improve our website over time, similar and more advanced features may be added that also require a “session cookie” to operate.

Google Analytics

The Brockwood Services LLP website uses cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tools that helps us understand how visitors engage with the Brockwood Services LLP website. These cookies have names that begin with __utm such as __utma and __utmz.

Google Analytics collects information anonymously; it reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.

Information about these cookies and how to reject or delete them: http://www.google.co.uk/intl/en/analytics/privacyoverview.html and http://www.google.com/intl/en/policies/privacy/ads/#toc-analytics.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Google’s privacy policy: http://www.google.com/intl/en/privacypolicy.html

How to control and delete cookies

You may restrict or block the cookies which are set by the Brockwood Services LLP website, or any other website, through your browser settings.

To find out more about cookies and how to manage them, visit www.aboutcookies.org.

Please be aware that restricting cookies may impact on the functionality of the Brockwood Services LLP website.

Brockwood Services LLP